Thursday, 26 July 2012

Oh What Pretty Flakes

Have you ever seen a snow globe before? Its a small globe the size of your fist with a Christmas scene encased in water. Shake it or turn it upside down and flakes of snow will appear.

Unfortunately some peoples hot tubs can turn into snow globes without the proper care or attention. New or Used they can all suffer from the same condition, and let me tell you it's a bugger to reverse. I have several clients who are often linked because of this condition. And the worst thing is, most of them feel like its the Spa Solution that caused it in the first place. Some are too kind to say anything and just end up not using the product. Others will call, which I'm happy about because its the only way we can help.

First of all, Spa Solution does not cause the snow globe effect. Spa solution bonds well will water, but does not bond well with other matter such as soap or fragrance oils. Let me explain a little further.

The snowflakes second of all are not particles of dead skin that were lodged somewhere and came out. That would be really gross, but also impossible.  They are one of 2 things, either water mold or solids that happen because of soap or oil. Let me explain

Old and new hot tubs if not cleaned and purged properly can contain hidden pockets of old water or scum. They can hide in the motor, the hose joints, the jets and anywhere where the water does not flow fast and consistant. They also can hide in your water hose if its left out in the sun, and used to refil the tub. Incidently what happens is this can enter your tub and cause a snow globe.  Its hard to kill and I suggest you check out my website on how to remedy this.

The next cause could be from oil and soap. How do they enter your tub? Well remember the day you invited all your cousins to come sit in the tub one night? They all had nice shorts on that were laundered with regular soap and probably not rinsed thouroughly. This comes out in hot water and does not mix well with Spa Solution.  Or you remember the one time you decided to have a romantic nite and mix some lavneder in your water? Again, most of these fragrances are oil based and will not mix well with Spa Solution.

So 3 reasons for the snow globe effect, and if chemical shock won't kill what's there then the only solution is emptying and cleaning your tub over and over till its virtually eliminated. One of my clients had to do this 8 times.

  He's finally beaten the snow globe.

Repeat Customer?

"Hi is this the place that sells that hot tub crap?"

I get calls on my cel phone all the time. This one I had to write about.  I asked the caller to repeat themselves and yup sure enough, I heard it right the first time.

"Well maam, if you mean Spa Solution, then yes I do sell the product" The lady on the other end was clearly agitated by something so I was on high alert. An angry customer? Who knows, but I have an idea I would find out real quick.

"Yeah, the slimy crap you put in your hot tub so you never have to check it", she exclaimed.

Every part of me screamed out to educate her on the how the product works and how it's actually untrue that you "never have to check it", and that you need to rotate your filters, and that you need to purge it if you're a first time user etc etc. I had a feeling I would not get past the first few words of that, so I simply responded,

"Yeah I got that stuff"

Hey that felt kinda fun, I'm used to a lot longer sales pitch so maybe this was going to be a quick sale

"Well I need some and can you deliver" she asked, I replied, "certainly, I will have a bottle out to you tomorrow"

The following day I stopped by, rang the door bell, and out came a young lady no taller than a garden gnome, with a visa card in her hand.  She had the cheque written out, shoved it in my hand and with hardly a thanks closed the door after grabbing her bottle.  To date my quickest transaction. 

I hope she put it in her hot tub and not on her pancakes.......

Evan The Mayor Uses It

I told a little lie to you dear reader.

In my last blog I told you I had made no sales from the ladies show. That's not quite true. I ended up making one sale, ironicly to an old man who happens to be the mayor of our town.

That is also a half tuth. We call him the mayor cuz he's popular, everyone knows his name and where he lives, plus the "mayor" always seems a little larger than life.  In many cases its a derogratory term meant to poke fun at someone, and although I do intent to do that, it's done with a touch of respect. I happen to like this old man. He touches a part of my heart and through the years has touched a few more I'm sure.

"Herbert" is well past his eighties and has lived in our town for over 400 years.  He owns a home that still boasts an interior worthy of the "Brady Bunch", a 70's TV Sitcom about family life. Now don't laugh becasue Herbert is happy in this atmosphere. In fact, to him it was his last and final interior redecorating project so to him it's up to date and stylish.  The carpets although threadbare in well travelled spots are oranange shag, the curtain's paisly, the furniture velour and brown, and each hallway or wall has that funky plasdtic orange glass with the swirls in it. Oh the horror! But it was home for him and his small wife "Doris". It was comfy, and warm, and also home to his recentley purchased "Softub" conveniently plunked on his top sun deck beside the shoe rack, potatoes and the 6 boxes of broken electronics he would one day get around to repairing.

Herb bought the tub because his hip is bad.  He's suffered a lot in his later years, his profession had him standing all day long, and because he did'nt believe in retirement, he did this well into the 70's. But over the years gravity trumps mind and he spent less and less time at work. He thought his 50 year old apprentice son was still a little young to take over, but he realized it was inevitable and so he spent more and more time in the 70's shack.  He has a recliner that dates back even further than TV itself, but I'm sure its comfy and fits him just fine.  How do I know all this? 

Herb was at the ladies show, being dragged along by his beloved, killing some time on a Friday night.  He recognized me immediately, I was busy exercising option #2, so it was'nt tough to spot me.  He plunked himself on my stool, took a heavy sigh, and watched me pedal my wares. I believe he was content to spend the night. He looked comfy, and because he was the mayor, everyone knew him and tipped their hat.  Well, as it turned out Herb bought a Hotub for his hip, and he lamented on how he could not use it bcuase the chemicals made his skin itch so much.  He proceeded to show me all the spots where it itched but I had to cut him off after he got to areas that shouldnt be discussed or shown at a womens expos. I promised Herb a visit in the upcoming days.

A few days later I collected my wits and made the house call. I was directed up the back steps and led through the back door to find Herb in his easy chair, and his wife Doris dutifully doing dishes by hand.  I must say it was a peaceful picture and the smile on Herb's face confirmed my thoughts.  We spent about a half an hour talking about the features and benefits of the product. Herb was "itching" to get back in the tub, (pun intended) so we poured the product in and I gave him some specific instructions to purge, drain, clean and refill!  he did this obediently.  7 days later he called with a couple of questions to confirm he had done the right thing.  I asked how it all turned out and his words were "Marty I'm so happy I don't itch and my hip feels so wonderful"

Nothing like a happy mayor

I Like Women

I like women.

Now before I come across sounding like a creep let me explain myself.  I don't lurk behind trees, I don't own binoculers, I don't send creepy messages, and I don't troll the dark areas of the internet.  That's just not me...and it's not that I hate guys, heck I am one and proud of it! I like to belch, I like hockey, I like tools, and I don't mind going to car shows. But on the whole I've always been able to communicate with the female species much better than their physically superior counterparts.  Perhaps chalk it up to being predominantly raised by my mom who know.  It was that way in school and its the same now. I won't go into all the details and the physcology of it all, it just is what it is.

I got a phone call a few months ago asking if I wanted to participate in a "home show" with my "Natural Hot Tub Solution". The target audience was women, and all the product and booths were geared towards that market!  I gave it some thought and signed up for an 8x8 and voila, I was in! Now I've done these shows in the past with varied results. I'm not big on them, and in some ways shy by nature so I did enter with a hint of trepidation.  The date drew nearer and felt myself growing less confident every day.  I had good inventory, decent knowledge, a nice display in mind, gift baskets, chocolates, all ingredients garunteed to bring success!  What I lacked in self confidence I certainly had in all the other stuff! Friends and family garunteed success. I verbally agreed, but inwardly thought they were all of their rockers.....this wouldnt be as easy as other thought.

I was way too early for booth set up, in fact i had to be one of the first. I'm just like that, hate last minute stuff. I want to be prepared.  It did help my confidence some however, and I was more than prepared. The booth was laid out very nice. I was prepared to show my wares and even pre-purchased 100 plastic bags for sales, (I ended up selling not a single bottle) and chocolates, (I ran out of them).

The night of the show, and I was ready. New pressed yellow shirt, yup yellow,.....I'm a big dude and black would be intimidating...see? I know this stuff.  Now there are several different views as how to work these shows. Option 1 is to simply stand back and let the people insepct your wares and dive on them the minute you see a pulse. Option 2 is to stand in the aisle and wave them to your booth like your directing traffic, and option 3 is to just be yourself and have some fun. Unfortunatley it took me 90% of the show to discover option number.

I was ashamed of myself. For the good part of 2 nights I danced around like an idiot looking like a cheaper version of Jerry Springer, if thats at all possible, or some stadium hot dog vendor yelling in the stands, "Spa Solution!, get yer Spa Solution right here". Not one sale, and when one person did finally come to see what all the hubub was about they promptly left becuase I tripped all over myself trying to get my speech out. "Yes, the solution is great for your tub when you mix it into your skin, but first you need to purge yourself for 7 days...." Oh dear.....I was self imploding. And those poor teen girls who just stopped by to enter the draw or have a chocolate to only have some guy leap off his stool and launch himself at them and ask "hey, do your parents own a hot tub"? What a disaster, and all my own fault.  Seems I know "jack all" about women....

In the end though, I'm thankful for some good advice handed to me for free before the end of the show. Someone told me, "settle down, be natural, you're trying way to hard!" This turned out to be good advice. A few deep breaths and I began to settle into my own skin.  I got into the groove and got on a lot better. Back into my comfort zone, I started to show some progress. Still no sales, but I've learned over time that that is a building a process. 

I wasn't dissapointed, and I in the end I got to talk to a lot of women

Monday, 23 April 2012

Out With The Old


So several years have passed since our used tub experience. We were ready to spend the big dough and buy ourselves a new one. After much research we we found what we wanted. We bought a new Beachcomber model 620 something something which probably stood for too many jets and lights you will never use.  I finally took the time to learn water science, and prided myself on getting it right the second time around. Still, it was a pain in the a$$, every few nights the same routine, dumping in chemicals, balancing the water etc etc.  So goes the life of a spa owner, or so I thought......

P.S. That's me changing the filters and all the chemicals in the tub.

But before we go into that, a quick ha ha story. Embarrassing at the time, and it took me a year to look back and laugh at it.   We actually bought a smaller new tub at first. It was more affordable and suited us better.  The dealer told us to come down and actually sit in it, or better yet, come after hours with a bathing suit and try it out.  That seemed like a bucket load of work and we were too shy to put him through it so we just ended up buying it "untested". 5 Days later it was delivered and brought to our back yard, which in itself was no easy task.  We levelled, plumbed, wired, and filled it and looked forward to its breaking in the next day.  Well....we hated it, and everything about it. We couldn't even will ourselves to like it. I drew the short straw and made the call the next day.  The dealer was very gracious. I felt like an idiot.  To make it less painful on him we bought the next model up. Bigger, faster, more jets, more lights, and it made toast too. In the end I won. Wanted a bigger tub anyways.

That tub served us well, as did the same model we bought 5 years later when we moved. It's the one we have today and we still love it when we get the chance to go in.
I was introduced to Spa Solution at a home show. 3 Month supply in one bottle and low maintenance.....yeah right.  We kept walking and never went back to the booth.  I wasn't ready to shell out $79.95 and throw away my box of bottles with poison and toxins.  It may burn my eyes and shorts but darn it, I had the cleanest tub water in town. 

By nature I'm a lazy sod. And those words "low maintenance" kept rolling around in my head.  The weekends trudging through the snow to "test" the water. Nights when I yearned for a dip only to find the water murkier than mom's pea soup (I jest, but you get the point).

Well, we bit the bullet one day, probably after a bad dip, another pair of shorts, or the realisation our cover rotted out because of the fumes. I forget which, maybe all three. 

After carefully reading the instructions (I won't repeat them here, visit www.miragespasolution.ca) we crossed our fingers hoping this goo would do the trick. It smelled nice but looked like snot.  It looked even worse when you poured it in....Our hot tub dealer said it was "snake oil" and a hoax. The stuff doesn't work so don't bother. A few websites made the same claim. Ironically, they all sold chemicals so I took that with a grain of salt. The end result was we LOVED it. The water was clear every time, no scum line around the perimeter, no chemical smell to burn your nose hairs, and darn it I'm still wearing the same shorts I did a few years ago!!!! (Although the elastic stretches more)

Monday, 16 April 2012

She's a Beauty!

 I've been a hot tub owner for the last 10 years. That's about the time I could finally afford one.

 Actually that's not true. Our first tub was used and boy were we proud of it.  We had saved up about $1,000 and promised ourselves we would go looking for one when we had raised that much.

One weekend we embarked on a shopping trip loaded up with circled newspaper ads promising "8 person tub, great shape, $500 and you haul away" or "Slightly used tub needs a bit of TLC, yours for $800", or my personal favourite "Beachcomber tub, holds water and never been peed in"

So off we went, full of enthusiasm and anticipation, dreams of soaking underneath the stars that very weekend with a bottle of chardonnay. Oh the thrill of it! Our first stop was a laugher....an old chap led us into his backyard and showed us the "8 person tub in great shape". Yup, there it was in all its beauty and glory. Our first hot tub! or not....... I had to hold myself back from asking him where exactly he thought 8 people might fit. Not only that, but the rotten wood and absence of motor and pump led us to believe this tub might not be in the great shape he claimed it to be.  We exchanged some pleasantries and lied about what a lovely backyard he had and how he must have enjoyed the tub in its hay day and promised him that he was on the top of our list. The poor man probably thought he had a sale by the end of the day.

Well, we didn't fair very well the rest of the day either. We hit a lot of places, saw a lot of lousy tubs and as twilight drew near, dragged ourselves back home. Either we needed to increase our budget or catch a better break.

The next day it came. A local tub for sale, still hooked up with water in it, the advertisement beckoning "Come and see, bring your bathing suit and test it out, $1500 OBO".  Whoo hoo! We beat a path over to the home and bought the tub (we left our suits at home). We loved the tub and had it for a few years.

I was never good at stabilising the water and had no patience to read the instructions, or learn about the science of water. My motto was "when in doubt, chlorinate". I swear the tree above our hot tub died for this reason. It was a perfectly good Maple when we moved there, but darned if it didn't start dying the day we put in the tub and I began heaping in buckets of chlorine. I'm not sure but birds stop coming around then too. But hey....the tub was clean clean clean!!!! Nothing could or would survive in that water. Unfortunately it killed more than just the tree and chased the birds away. Flip, I was going through a pair of shorts every few weeks, developed rashes in the darndest places, and eventually it ate out our hot tub cover and burned out the heater element.

Well, we learned our lesson. No more chlorine, lets switch to bromine! We bought a new cover, installed a new heater element and off we went. Our tub was as good as new. The bromine seemed milder but still toxic.  We bought a box full of other chemicals to stablilise the water but never could get it right. PH up, PH down, Clarifier, Foam Away, Boost, De-scale, and these were the ones I could read.  Whatever we did would not work for us. Every stinking day I had to go outside to test the water just in case we wanted to go in that night. What a pain. There had to be a better solution!

A few weeks later we learned the tub was dying a slow death. The acrylic began to thin, the motor was making noise, and the temperature thermometer fluctuated so much one night it could be 110 (Which is the temperature they do lobsters in Nova Scotia), and another night it would be down to 90 (Which is like sitting in a bathtub with your buddy).  Leaks developed, and I did everything to save the poor bugger. I chipped away the foam underneath to find the leak, re-fiberglass, refill, reheat, all for naught as another leak spring up. I remember the last day. One final leak and I rammed my screwdriver through the acrylic. I couldnt stand the slow death so I killed it, gathered up my tools and walked inside the house to break the news.....

Hunny.....it's dead......

Sunday, 8 April 2012

The Start

2 years ago I didnt know what a blogger was.....now I are one. Blog, blogger, blogging whatever tense, this was not a word in the dictionairy in my day. Some quick Webster research (circa 1968) would put the word in between "blockhead" and "bloke", of which I am currently both.

So what the heck.....what's making me start? Well, a couple things. Number one, ashamedly is for purpose of e-commerce (another one Webster doesnt recognize). You see I need more hits on my website and some people smarter than this bloke told me to write a blog and link it to my website and use common words so when people do a google search they will chance upon it faster.

WTF......(don't bother looking it up, and if you don't know what it means ask anyone 35 years and younger.

Oh yeah, the second reason, I like to write! I always have, but never afforded myself the pleasure past doing business minutes of meetings and the like. Now I get to do it for fun, and that's cool becuase it's mine and no one elses and I can use words that mean stuff to me, words that could be incorrect, words that could sound silly, or heaven forbid even spelt (spelled) wrong? WTF! (That word has really grown on me in the last 2 years)

So here's the stage, curtains open and a hush falls over the audience. I own a small home business I call "Mirage Clear Spa Solution". I won't get into all the details because I don't want to ruin the plot so soon into the story and clearly turn off all my readers which will soon swell into the hundreds and maybe even thousands! Quite honest, my wife will have to read it, and perhaps one or two of my friends may give it an obligatory glance but that's it.

All kidding aside, I do hope it will contain some useful information for people that stumble upon it whilst looking for some information. It will contain some stuff they can use. So what's the harm. I get to write, albeit not the Stieg Larsson trilogy I envisioned, my wife is happy I'm pursuing my dream, and I might drive some people to my website and sell a few bottles of my product.

So, let's get the deminutive plug out of the way and begin the journey in blogland (again, not a word but neither was blog so hush). http://www.mirageclearspasolution.ca/ , theres the link, and its clicakable and all that stuff if you really want to see what I'm into at this point.

Forward Ho.